Vrosa pricing

Buy the systems your business needs.

One price for your business. Unlimited users. Vrosa is never priced per seat.

One price for your business
Unlimited users
No per-seat fees

Service

Coming soon

Look after customers after the job: support, feedback and health.

Customer service for local-service businesses: one inbox for every customer message, tickets for warranty and callback issues, a customer portal, and feedback that shows which customers are at risk. Planned.

6 features available today · 6 coming

Starter

Essentials, basic automation and basic reporting, for smaller businesses getting started

$20/ month

per business

Unlimited usersNo per-seat fees

Planned price, not final

Coming soon

Automation Basic: ticket routing and auto-repliesComing soon
Reporting Basic: open tickets and feedbackComing soon
Customization and control Custom ticket fields and saved repliesComing soon
Onboarding and support Email support from the Vrosa team
Features
Inbox
Tickets
Knowledge Base
Customer Feedback
and 2 more in the comparison below

Pro

Everything in Starter, plus advanced automation, deeper reporting and more control, for growing businesses

$80/ month

per business

Unlimited usersNo per-seat fees

Planned price, not final

Coming soon

Everything in Starter, plus
Automation Advanced: surveys after jobs, escalations, follow-up rulesComing soon
Reporting Deeper: response times, callbacks, customer healthComing soon
Customization and control Custom portal, forms and knowledge baseComing soon
Roles and permissions Team and record-scope access
Limits Higher limitsComing soon
Onboarding and support Guided onboardingComing soon
Features added
Customer Health
Service Analytics
Customer PortalComing soon
CallingComing soon
and 1 more in the comparison below

Enterprise

Everything in Pro, plus permissions, governance and multi-location controls, for larger or more complex businesses

$150/ month

per business

Unlimited usersNo per-seat fees

Planned price, not final

Talk to Sales

Everything in Pro, plus
Automation Advanced, plus custom routing across locationsComing soon
Reporting Custom service dashboards and response-time targetsComing soon
Customization and control Custom objects and per-location service rulesComing soon
Roles and permissions Advanced permissions, custom roles and approvalsComing soon
Locations Multi-location and multi-entity controlsComing soon
Limits The highest limitsComing soon
Onboarding and support Priority onboarding and supportComing soon
Features added
SLAsComing soon

Compare the levels of Service

Included
Coming soon
Not in this level

Service compared by level, feature by feature
Feature	Starter	Pro	Enterprise
How the levels differ
Users	Unlimited users, no per-seat fees	Unlimited users, no per-seat fees	Unlimited users, no per-seat fees
Automation	Basic: ticket routing and auto-repliesComing soon	Advanced: surveys after jobs, escalations, follow-up rulesComing soon	Advanced, plus custom routing across locationsComing soon
Reporting	Basic: open tickets and feedbackComing soon	Deeper: response times, callbacks, customer healthComing soon	Custom service dashboards and response-time targetsComing soon
Customization and control	Custom ticket fields and saved repliesComing soon	Custom portal, forms and knowledge baseComing soon	Custom objects and per-location service rulesComing soon
Roles and permissions	Standard roles	Team and record-scope access	Advanced permissions, custom roles and approvalsComing soon
Locations	One business	One business	Multi-location and multi-entity controlsComing soon
Limits	Standard limits	Higher limitsComing soon	The highest limitsComing soon
Onboarding and support	Email support from the Vrosa team	Guided onboardingComing soon	Priority onboarding and supportComing soon
Conversations
InboxCustomer replies to your estimates, with what needs attention first.	Included	Included	Included
Live ChatChat with visitors on your website and turn them into leads.	Coming soonComing soon	Coming soonComing soon	Coming soonComing soon
CallingAnswer, route and log customer calls, with missed-call text back.	Not in this level	Coming soonComing soon	Coming soonComing soon
Support
TicketsTrack a callback, warranty claim, complaint or question about a job until it is resolved, with an owner, a priority, a due date and a thread of notes.	Included	Included	Included
Help DeskA shared queue for everyone answering customers.	Coming soonComing soon	Coming soonComing soon	Coming soonComing soon
SLAsPromise a response time and be alerted before you miss it.	Not in this level	Not in this level	Coming soonComing soon
Self service
Customer PortalA private place where customers see their jobs, estimates, invoices and pay.	Not in this level	Coming soonComing soon	Coming soonComing soon
Knowledge BaseHow-tos, scripts and pricing guides for your team, searchable by category, plus saved replies you insert into ticket notes.	Included	Included	Included
Feedback
Customer FeedbackRecord how a customer said a finished job went (1 to 5) and see the average, the spread and who needs a call back.	Included	Included	Included
SurveysShort surveys after a visit or a season.	Not in this level	Coming soonComing soon	Coming soonComing soon
Insights
Customer HealthSee which customers need attention: a low rating nobody called back about, an invoice past due, or a year with nothing done and nothing planned, with the reasons.	Not in this level	Included	Included
Service AnalyticsHow the work went: jobs completed, days to complete, repeat visits and what customers said, by person and by month.	Not in this level	Included	Included

Included means it works today. Coming soon means it is being built, with no dates. Levels and prices are planned and not final. Every level is for your whole business, with unlimited users and no per-seat fees.

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Take Service together with other systems and see one estimate, with a bundle discount.

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